Chat Automation

RPA Labs’ Response Bots combine machine learning and natural language processing to automate conversations with your customers. Common questions can be answered instantly through any conversation platforms - within seconds.

Repeatedly, research shows more than 75% of customers buy from the company that responds first. Sales conversions are even higher if there is a response within the first minute. Instant response times, like those provided by the Response Bots, give companies an edge over their competitors, leading to more wins and happier customers.

By reducing manual time spent answering online inquiries, key staff members are able to reclaim countless hours each week to focus on developing new business strategies and personalizing customer experiences.

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RPA Labs' Response Bots bridge the connections between conversation platforms and legacy ERP, CRM, and accounting systems.

Requests for quotes, sailing schedules, and tracking can be provided to customers within seconds - without human intervention.

Automate requests for quotes, schedules, tracking, and more:

  • Interpret emails and provide instant solutions to your customer
  • Categorize documents from email attachments
  • Create auto responses based on inquiries
  • Provide auto reminders and follow-up messages

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