Third Party Logistics (3PL)
How much time do your employees spend combing through each carrier’s platform to complete their multi-step order process?
The most common mistakes that result in invoice errors and incorrectly managed services are made during the process request stage. Documents are misplaced and files are easily mismanaged, leading to an increase in errors and decrease in customer satisfaction. RPA Labs can ensure these processes are automated to govern the workflow between the company’s TMS system and each carrier’s order processing system.
RPA Labs’ Workflow Bots combines machine learning, AI, and natural language processing to automate interactions with your customers and processes within systems. Normal processes often require operations staff to submit or receive documents, track shipments, pass another step onto an associate overseas, or even email other parties for an updated status. RPA Labs can automate all of the above processes with our Workflow Bots.
Common Document Automations Include
The software bots can, for example, email out a message to three trucking companies requesting a rate for a shipment that was uploaded by a customer. Once the carriers respond on email with rates, the Workflow Bot can populate a system of the rates automatically for the user.
Common workflow automations include:
- Replacing data entry and manual tasks with automated processes
- Automating processes to respond to emails
- Automating reminders for quotes, document collection, payment
- Automating integrations with partner systems