One of the biggest benefactors of Robotic Process Automation: Systems
With so many screens and connectivity partners, TMS and ERP systems have the ability to automate processes both within each screen as well as with outside data sources.
RPA Labs’ Workflow Bots combines machine learning, AI, and natural language processing to automate interactions with your customers and processes within systems. Normal processes often require operations staff to submit or receive documents, track shipments, pass another step onto an associate overseas, or even email other parties for an updated status. RPA Labs can automate all of the above processes with our Workflow Bots.
The software bots can, for example, email out a message to three carriers requesting a rate for a shipment that was uploaded by a customer. Once the carriers respond on email with rates, the Workflow Bot can populate a system of the rates automatically for the user. Common workflow automations include:
- Replacing data entry and manual tasks with automated processes
- Automating processes to respond to emails
- Automating reminders for quotes, document collection, payment
- Automating integrations with partner systems
Use Case Study
5 String Solutions is a last mile network that consists of over 120 local carriers. Many of these carriers do not have API’s, so RPA Labs has built a software bot that can retrieve data from both the carrier’s system as well as information from text to populate it back to 5 String Solutions database.
The result is that customers have better visibility into the delivery status.