Response
Bots

RPA Labs’ Response Bots combine machine learning and natural language processing to automate conversations with your customers. Common questions can be answered instantly on any conversation platform within seconds.

Repeatedly, research shows more than 75% of customers buy from the company that responds first. Sales conversions are even higher if there is a response within the first minute. Instant response times, like those provided by the Response Bots, give companies an edge over their competitors, leading to more wins and happier customers.

By reducing manual time spent answering online inquiries, key staff members are able to reclaim countless hours each week to focus on developing new business strategies and personalizing customer experiences.

RPA Labs’ Response Bots bridge the connections between email and legacy ERP, CRM, and accounting systems. Requests for quotes, sailing schedules, and tracking can be provided to customers within seconds - without human intervention.

Email Automation

Eliminate emails up to 80%. Automate requests for quotes, schedules, tracking, and more.

WhatsApp & SMS

Provide instant responses on any mobile device or application.

Custom Chatbots

Customized chatbots for Facebook, Twitter, your company’s website, and more. Be the first to respond to customers!

Rippey the Robot

Conversation Bots

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Email Response Bot

for logistics

Reads emails from customers and automates a response back within 30 seconds.


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Channel Bot

for logistics

Consolidates all your messaging and social media channels into one response bot.

Available for email, WhatsApp, SMS, webchat, Facebook, Twitter, and more.


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Spot Quote Bot

for logistics

Responds to Air, Ocean, Trucking, and Rail quote requests within seconds.

Available for email, WhatsApp, SMS, webchat, Facebook, Twitter, and more.


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Tracking Bot

for logistics

“Where’s my shipment?” The Tracking Bot provides real time visibility to your customers.

Available for email, WhatsApp, SMS, webchat, Facebook, Twitter, and more.


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Schedule Bot

for logistics

Sends updates for O/D pairing sail dates and airline schedules from any destination.

Available for email, WhatsApp, SMS, webchat, Facebook, Twitter, and more.


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WhatsApp Bot

for logistics

Automates requests such as getting quote, tracking, and schedules. Provides answers within seconds.


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WeChat Bot

for logistics

Instantly answers requests such as getting a quote, tracking, and schedules for WeChat, China’s predominant messaging tool.


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SMS Bot

for logistics

Sends updates for O/D pairing sail dates and airline schedules from any destination.


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Email & WhatsApp Demo Video

WhatsApp Demo Video